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August 27, 2007 - 1:05 pm

verizon_van

So it is a couple of days later (see previous post) and the Verizon van is back.

“Are you here to set up my lightning fast fiber-optic internet, phone and TV?” “No mam, I am to lay a new temporary line for your neighbor.”

Turns out they cut through her phone line in so many places it was impossible to repair and they had to lay a whole new line. But the good news - Verizon said there would be no charge for this service. How very nice of them!

The following week another technician showed up. “You MUST be here to set up my lightning fast fiber-optic internet, phone and TV?” “No mam, I am here to bury your neighbor’s replacement line.”

Then all was quiet for a couple of weeks (real quiet for me without a phone, TV or internet - the only sound being that of me climbing the walls).

But just when my neighbors thought the Verizon Affair must be over….. early one morning there was that van again. “Are you, by any chance here to set up my lightning fast fiber-optic internet, phone and TV?” “Yes mam! When I leave here today your service will be installed.”

Whoo Hoo. I danced around like a crazy person under a full moon. I wanted to hug him. His name was Terrence and as it turned out, over the next week I’d see a lot of Terrence….

verizon_terrence

… and the neighbors’ eyebrows would be at serious risk of remaining permanently raised!

All went well at first, but then Terrence ran into trouble. Apparently “The Magnificent Seven” had been so busy cutting through wires they actually had not finished the job of laying my cable and another crew would have to be called in to complete it. (I sighed, having no scream left in my body - now weak from wall climbing.)

And because the line needed to go across a busy street, a team of flag men had to come and direct traffic for a short while. Terrence told me if there was anything he could do to get me service that day he would, but this was outside of his control. So my installation was rescheduled for the following week.

Speechless, I headed back to Starbucks.


2
  1. 1
    fufuberry Says:

    So you still don’t have internet access, phone, or tv? I’ve heard some extreme phone company nightmares (usually involving AT&T) but this ordeal takes the cake! I hope you’re using straight shots of whisky to cope, or at least adding it to your coffee when you schlep off to Starbucks.

  2. 2
    SusieJ Says:

    OHHH that’s so frustrating!!

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